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15204 Omega Drive

Suite #100 Rockville, MD 20850

Non Covered Services Policy

Non Covered Services Fee- Primary Care

Service NCSF Package A La Carte
Health (school/camp) forms* Included $50 per form packet
Patient letters of medical necessity/clearance/advocacy Included $50 per form
Prior authorizations (excluding appeals, see pricing below) Included $50 per call
Insurance claim appeals Included $25 per appeal
Prescription refills Included $20 per medication per refill
After hours calls to answering service Included $30 per call
Medical Records Included $50 per file
Billing summaries ** Included $5 per page
Account resolution with company HR and insurance Included $25 per 30 minutes
Immunization Record*** Included $10 per request

We are no longer accepting opt out waivers. Submissions ended February 29, 2024 at 11:59pm. Due to the complexity of billing for both bundled and a la carte service option, those who choose to opt out of this fee are not eligible to opt into the bundled services until the following NCSF year. NCSF charges for families who have not opted out will begin March 1, 2024, and will be charged under the oldest child for the family.

Mental Health Non-Covered Services Fee

Therapy & Psychiatry Services

The needs of families who are accessing our mental health department are significantly more than those only utilizing primary care services and therefore the following ADDITIONAL pricing and opportunity to pre-purchase bundled services applies.

Pricing

* A la carte option available

Service Package A la carte
Health forms Included $50 per form packet
Patient letters of medical necessity/clearance/advocacy Included $150 per letter
Prior authorizations (excluding appeals, see pricing below) Included $50 per episode
Prior authorizations with a peer-to-peer communication Included $250 per episode
Peer-to-peer collaboration (with another provider, therapist, school counselor, caretaker) Included $125 per episode (Therapist) $250 per episode (Psychiatrist)
Prescription refills without an office visit Included $50.00 per medication per refill

If you are electing to opt out of the NCSF for primary care and/or mental health services this year, please click here to complete the waiverYou must complete this waiver for each child for whom you are waiving the bundled package. We must receive your opt out waiver no later than February 29, 2024 at 11:59pm. Due to the complexity of billing for both bundled and a la carte service option, those who choose to opt out of this fee are not eligible to opt into the bundled services until the following NCSF year. NCSF charges for families who have not opted out will begin March 1, 2024, and will be charged under the oldest child for the family.

Videos Explaining Non-covered Services